Before you travel
- How to plan your journey
- How to find your bus stop
- Get there a few minutes early
Getting on the bus
- Stand where the driver can see you.
- Raise your arm to indicate to the driver you want to board the bus (hail).
- Have your ticket or fare money ready before you board - how to buy a ticket.
- Give way to passengers exiting the bus.
- Catching the CityGlider? Passengers with a go card can board at either the front and back doors. Passengers with a paper ticket must board at the front.
- When you board, touch your go card to the card reader, show the driver your pre-purchased paper ticket, or buy your ticket from the driver.
Travelling on the bus
- After boarding, move to the back of the bus first. If no seats are free, hold on to a fitted safety handle or barrier.
- Always offer your seat to passengers with special needs, such as a person with a disability.
- To leave bus, ring the 'stop' bell at least 100 metres before your stop. If you're unsure about where you should get off, ask the driver when you board the bus.
- Use the back doors to leave the bus, if possible.
- Touch your go card to the card reader as you leave the bus.
On the buses, enter at the front and touch on at the card reader near the driver.
To exit, you can touch off your card at either the front or the back of the bus.